How can we help?
From your first brand to a reliable publishing workflow: find practical steps for your Postial workspace.
Getting started
- Your workspace
Keep your brands, team and subscription together in one workspace.
- Create a brand
A brand groups one client’s channels and sets the timezone for its posts.
- Create your first post
Write a draft, check the network previews and choose when it can publish.
- Use the calendar
Review the month or week and adjust unstarted posts without changing their content.
Channels
- Connect and maintain channels
Connect Bluesky, Mastodon or Telegram and review connection health across your brands.
- Connect Bluesky
Authorize the intended Bluesky account and confirm its connection before scheduling.
- Connect Mastodon
Authorize the intended Mastodon account and confirm its connection before scheduling.
- Connect Telegram
Authorize the intended Telegram account and confirm its connection before scheduling.
Client approvals
- Share and manage client approvals
Let a client review a post through a private link without creating an account.
Publishing reliability
- Understand publishing status and retries
Use each channel’s result to recover a failure without accidentally publishing twice.
- Configure team notifications
Send event notices to your chosen Slack, Discord or Mattermost destination.
Team & roles
- Invite your team and choose roles
Owners administer a workspace while editors manage its brands, channels and posts.
Billing & trial
- Plans, trial and cancellation
Check the price and trial end before deciding whether to continue with paid access.
Uploads & media
- Upload images and add descriptions
Attach supported images while respecting storage, network limits and public-link access.
Bulk & CSV
- Plan several posts with CSV
Preview up to 200 rows and correct individual errors before saving your campaign.
API & webhooks
- Connect the API and webhooks
Use scoped Agency credentials and signed events to integrate your own tools.
n8n
- Use Postial with n8n
Build an HTTP workflow now and prepare for the native community node release.
Data & privacy
- Export, delete and manage your DPA
Owners can export or delete workspace data, while every user can manage account deletion.
FAQ
- Frequently asked questions
Find the next step for common access, publishing and integration questions.