Connect and maintain channels

Connect Bluesky, Mastodon or Telegram and review connection health across your brands.

Steps

  1. Open Brands, select a brand and find Connect a channel.
  2. Follow the guide for Bluesky, Mastodon or Telegram below; enter only the credentials that guide requests.
  3. Confirm that the displayed account or channel belongs to the intended client.
  4. Open Channels to see connection health, the latest error and the last successful post.
  5. Use Reconnect when authorization expires; connect the same account to update its existing connection.
  6. Use the manual check when diagnosing a problem, at most once a minute. Automatic checks run daily.

Disconnect stops future publishing through that connection and removes its active credentials; it does not remove already published posts. X, Threads, LinkedIn, Facebook and Instagram are Early access when the operator has configured the developer app; publishing stays subject to each platform's conditions. Facebook publishes to a Page and supports text posts and up to ten images per post; videos are not supported yet. Instagram publishes to a Business account linked to a Facebook Page and supports a single image or a carousel of up to ten images; text-only posts are rejected. Check Roadmap for availability and the optional network waitlist.

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