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Frequently asked questions

Find the next step for common access, publishing and integration questions.

Steps

  1. Find your question below and open the related guide for the full workflow.
  2. Check the post’s exact target status or Billing before retrying a blocked action.
  3. If you still need help, email support with the page and safe error message; do not send passwords, tokens or private approval links.

Why did signing up not start my trial?

The trial starts in Checkout and access begins after Stripe confirms it. Open Billing. There is one 14-day trial per workspace, without a card; no payment method means automatic cancellation without a charge at trial end.

Can clients approve without a seat or account?

Yes, Agency approval links work without a client account and do not use team seats. Share the link privately.

Why has my scheduled post not published?

Check for pending approval, held subscription access, an inactive channel or a target error. For needs review, check the actual channel before retrying.

Can I use X, Threads, LinkedIn, Facebook or Instagram?

They are in preparation and appear as Early access when the operator has configured the developer app: Facebook publishes to a Page, and Instagram publishes to a Business account linked to a Facebook Page. Bluesky, Mastodon and Telegram are available. No launch dates are promised.

Does deleting my account delete published posts?

No. Network copies remain there; shared workspace content also survives account deletion with anonymous creator IDs. Workspace deletion is a separate owner action.

Can I install the n8n package now?

The native package n8n-nodes-postial 0.2.0 is published on npm and appears as Postial in n8n. Use n8n HTTP Request and Webhook nodes with the API guide when you prefer not to install the package.

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